A Team with a Central Vision: Serving Our Customers

Dedicated to transparency and trust, Refactored delivers a different kind of agency experience—one that’s focused on true partnership.
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Strategic Account Services

Our dedicated, seasoned marketing experts facilitate effective partnerships with your team. They bring a holistic view that enables us to build the solutions you really need to support your vision.

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Rob Bean

Partner, Marketing Strategist

Rob’s specialty is developing digital standouts—one relationship at a time. For more than two decades, Rob has helped global B2B organizations build their marketing practices to drive business growth.

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Aaron Kent

Senior Account Strategist

Aaron knows how to achieve the best outcomes for clients, projects, and products. His proven agency experience and extensive CMS knowledge enables him to efficiently push digital initiatives to the finish line.

Jordan Ellertson

Jordan Ellertson

Senior Account Strategist

Through purposeful dialogues, effective communications, and strategic marketing planning, Jordan leverages her diversified expertise to build sustainable momentum for your organization.

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Caroline Vacante

Digital Project Manager

With an intuitive knack for order and timing, Caroline choreographs our teams to ensure efficient workflows and exceptional outcomes.

Creative Services

The Refactored design team understands that your visual identity unifies your message and anchors your brand. We support comprehensive visual design efforts, including brand standards, packaging, digital campaigns, and collateral.

Our content team goes beyond copywriting; they are the keepers of your voice and your story. They support every element of your content program—from brand messaging to editorial planning and development, campaigns to customer care.

Brian Hutchinson

Brian Hutchinson

Senior Art Director

Brian brings a multifaceted approach to complex visual and UX challenges, focusing on your unique story to unify all the elements of your design into a harmonious experience.

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Dawn Cyr

Senior Content Strategist | Creator

Dawn specializes in transforming complex, technical subject matter into relevant, actionable information that engages customers through their full lifecycle.

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Austin Schempp

Senior Creative Content Writer

A passionate storyteller, Austin strives to make a tangible impact on clients and their business goals by representing them authentically.

Technical Development

Refactored knows that your technologies need to do more than just work; they need to work for you. We support all forms of development, integrations, and support—from websites to custom applications to marketing automation programs.

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Kile Lindgren

Partner, Solutions Architect

Kile helps businesses build sustainable momentum by constructing scalable technology solutions to meet the unique objectives of B2B organizations.

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Steve Schwengels

Solutions Lead

As leader of Refactored's website development team, Steve applies nearly two decades' experience to transform your technology goals into solutions that perform better than envisioned.

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Spencer Flores

Web Developer

A lifelong learner of new technology, Spencer is a self-starting programmer with well-rounded strengths that you can rely on.

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Brady Blair

Web Developer

Brady uses his affinity for finding connections to create coding solutions and systems that improve efficiencies for developers and site users alike.

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Santi Bothe

Web Developer

Santi's programming knowledge spans several languages and frameworks enabling him to develop websites that are truly customer-centric and deliver exceptional results.

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What Our Clients Have to Say

“Refactored has been able to do more for us in 2 months than our other partners were able to do in a year. Their pragmatic approach, responsiveness to our requests, and guidance on marketing strategy has made them an invaluable resource for Investments & Wealth Institute.”

Jamie Lewis
Director of Business Application Solutions, Investments & Wealth Institute

Build the site—and systems—that you really need.

No two organizations are alike, and no two companies use the exact same CMS, tools, and analytics. So we support a wide tapestry of technology solution mixes. Let’s talk about what you need—and discover the possibilities for your organization.

Tell Us About Your Project