A Team with a Central Vision: Serving Our Customers

Dedicated to transparency and trust, Refactored delivers a different kind of agency experience—one that’s focused on true partnership.

You need help. We’re here for you. Let’s get going.

Strategic Account Services

Our dedicated, seasoned marketing experts facilitate effective partnerships with your team. They bring a holistic view that enables us to build the solutions you really need to support your vision.

Rob Bean

Partner, Marketing Strategist

Rob’s specialty is developing digital standouts—one relationship at a time. For more than two decades, Rob has helped global B2B organizations build their marketing practices to drive business growth.

Alexis Gradishar

Director of Growth & Client Success

Alexis combines growth-oriented ingenuity with extensive marketing expertise to empower clients to move through challenges—and toward innovative solutions.

Matt Fiore

Senior Account Strategist

Matt excels in transforming the problems and objectives of businesses into well-defined strategies that lead to clarity, growth, and momentum.

Levi Moe

Senior Account Strategist

Through purposeful dialogues, effective communications, and strategic marketing planning, Levi leverages his diversified expertise to build sustainable momentum for your organization.

Stephanie Weijers

Senior Digital Project Manager

Highly adept across digital marketing and technical B2B website projects, Stephanie takes a holistic and close relationship-based approach to project management, ensuring clients reach their business goals efficiently.

Krystal Crowe

Senior Account Strategist

Krystal leverages extensive marketing, business consulting, website development, and SEO expertise to create cohesive strategies that propel growth.

Caroline Vacante

Digital Project Manager

With an intuitive knack for order and timing, Caroline choreographs our teams to ensure efficient workflows and exceptional outcomes.

Creative Services

The Refactored design team understands that your visual identity unifies your message and anchors your brand. We support comprehensive visual design efforts, including brand standards, packaging, digital campaigns, and collateral.

Our content team goes beyond copywriting; they are the keepers of your voice and your story. They support every element of your content program—from brand messaging to editorial planning and development, campaigns to customer care.

Jon Aguilera

Creative Director

For more than two decades, Jon has lived his dream job, elevating his clients’ creative voice so they can make a positive difference in their customer’s lives and in the world.

Dawn Cyr

Content Strategist | Creator

Dawn specializes in transforming complex, technical subject matter into relevant, actionable information that engages customers through their full lifecycle.

Austin Schempp

Senior Creative Content Writer

A passionate storyteller, Austin strives to make a tangible impact on clients and their business goals by representing them authentically.

Torrie Wolf

Art Director & UX/UI Lead

Torrie builds brands for the digital age, leveraging her analytical prowess to create a unified brand and user experience that delivers a powerful impact.

Technical Development

Refactored knows that your technologies need to do more than just work; they need to work for you. We support all forms of development, integrations, and support—from websites to custom applications to marketing automation programs.

Kile Lindgren

Partner, Solutions Architect

Kile helps businesses build sustainable momentum by constructing scalable technology solutions to meet the unique objectives of B2B organizations.

Steve Schwengels

Solutions Lead

As leader of Refactored's website development team, Steve applies nearly two decades' experience to transform your technology goals into solutions that perform better than envisioned.