Crafting effective customer experience

Refactored is a full-service digital agency that helps brands navigate the complexities of modern marketing by aligning people, process, and technology – generating the results that matter to your business. We apply customized, repeatable processes to help organizations engage their customers with highly relevant and effective online and offline experiences.

What we do for you

We relay your core value in a compelling, honest way that connects with impact to your customers and prospects.

Enable strategic marketing

Marketing shares responsibility for revenue growth and we help you prioritize your goals, understand market conditions, and define the right strategies for you to achieve success.

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Generate demand

Leads are the lifeblood of every organization. That’s why we help you identify the ideal ones, nurture them through the funnel and give them reasons to become customers for life.

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Engage customers online

Passive audiences are a thing of the past. We create customized website experiences that deliver the right message at the right time—hitting your customers right where they are.

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Make Your Case for a Marketing Evolution

Need to change your marketing approach to improve results and sales? Get real-world examples of dramatic results—and actionable tips and resources to kick off your changes—in Refactored’s eBook Empower Your Marketing Evolution.

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Latest News & Views

Refactored Media Celebrates 5 Years of Pursuing a Greater Vision for our Clients and Ourselves

Published on May 28, 2021

Earlier this month, the Refactored Media team marked our fifth anniversary as a full-service, digital marketing agency. We're thankful for the clients who have entrusted us to help them tell their stories and transform their marketing by anchoring our work in customer-focused strategies.

Reaching New Heights: Refactored Honored with 6 Fourteener Awards

Published on May 14, 2021

The Marketing Alliance has recognized our work to support our clients’ outreach and community building at a time when people need to feel connected.

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