Crafting effective customer experience

Refactored is a full-service digital agency that helps brands navigate the complexities of modern marketing by aligning people, process, and technology – generating the results that matter to your business. We apply customized, repeatable processes to help organizations engage their customers with highly relevant and effective online and offline experiences.

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What we do for you

We relay your core value in a compelling, honest way that connects with impact to your customers and prospects.

Enable strategic marketing

Marketing shares responsibility for revenue growth and we help you prioritize your goals, understand market conditions, and define the right strategies for you to achieve success.

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Generate demand

Leads are the lifeblood of every organization. That’s why we help you identify the ideal ones, nurture them through the funnel and give them reasons to become customers for life.

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Engage customers/audiences

Passive audiences are a thing of the past. We create customized experiences that deliver the right message at the right time—hitting your customers right where they are.

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Make Your Case for a Marketing Evolution

Need to change your marketing approach to improve results and sales? Get real-world examples of dramatic results—and actionable tips and resources to kick off your changes—in Refactored’s eBook Empower Your Marketing Evolution.

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Latest News & Views

Marketing Leadership: Connect the Dots Between Marketing and Revenue

Published on October 16, 2019

If demonstrating your return on marketing investment is always at the top of your list of challenges, your marketing peers can offer you some practical advice. Keep these tips in mind as you work to showcase marketing’s value in your own organization.

Marketing Leadership: Coming Together to Create an Exceptional Customer Experience

Published on October 10, 2019

Creating an optimal customer experience requires marketing leadership—and relies on input and support from stakeholders across your organization as well as outside partners. Learn how modern marketing leaders are bringing together their teams to develop a cohesive experience at every touchpoint.

Coordinating sponsor of the Kentico Rocky Mountain User Group

The Kentico Rocky Mountain Users Group is jointly supported by it's members, Kentico, and Refactored. Each quarter we bring together local Kentico experts, newbies, and everyone in-between to discuss their business successes, challenges, and share how they are leveraging Kentico to move organizations forward. We hope to grow this group into one of the largest user groups in the country. We invite anyone interested in helping make this vision a reality to reach out to us for more information. Visit the Kentico Rocky Mountain User Group website