Build a Better

Member Experience.

Get the technical marketing partner you need to adapt to accelerated change and demonstrate greater value for members.

Association leadership collaborates with their trusted partner for technical marketing services.

Your association has a compelling mission. Gain the control you need to advance it.

More than ever, associations, nonprofits, and member-based organizations are competing for member mindshare, engagement, and revenue.

Even so, most organizations feel confident in their future and are keen to grow membership, support internal stakeholders, and increase the activities that support their missions.

Let’s turn disruptions into opportunities.

Refactored pairs discerning technology recommendations with results-oriented strategy and services to create transformative websites and digital solutions, member-focused content and UX, and value-driven branding and messaging that truly empower your teams.

Meet the Demands of Your Dynamic Environment with Confidence

Let us help you elevate your unique value, grow membership, and build sustainable revenue.

Bring Your Story to Life

Inspire members to see themselves as part of your mission with:

  • Member-centric storytelling

  • Authoritative, motivating content

  • Integrated community and learning

  • Natural opportunities for participation and growth

Enhance Online Experiences

Transform your digital presence with technology that:

  • Gives control to internal teams

  • Enables member self-service

  • Integrates tools and touchpoints

  • Propels agility and scalability

Create & Sustain Relationhips

Grow your impact with member-focused digital tactics that:

  • Elevate your authenticity and value

  • Invite engagement and conversions

  • Build trust and connection

  • Foster ongoing support for your mission

“Refactored’s guidance has been indispensable to ASNT as we modernize our website and technology systems. They have become a bridge between our teams, supporting our key stakeholders with specific expertise and resources. And they provide broad consulting across strategic needs, from IT systems to UX design to SEO. Their partnership has enabled us to consolidate our efforts into a coherent plan—and maintain momentum for our transformation.”

Garra Liming

Director of Marketing and Communication, ASNT

Every association is unique.

Every website journey starts with Discovery.

Service Brief cover: Learn about Refactored's Website Discovery & Roadmap process
Are you ready for an association website that actually works for your teams and your members?

Get assurance that you’re heading in the right direction.

Our Website Discovery & Roadmap program delivers:

  • Alignment on business, member, and IT needs

  • Analysis of your site’s current and future states

  • Clear project scope, plan, and budget

Download and share our service brief to learn how our proven process will help you transform your digital presence—for the better.

Read the Website Discovery & Roadmap Brief
Image of a few of the association client logos that Refactored serves

We’re a trusted technical marketing partner for leading member-based organizations.

When you look at our work, you’ll notice something important: We tend to have long-term relationships with our clients.

That’s because we deliver a different kind of agency experience—one that focuses on true partnership to build and sustain momentum.

See Examples of Our Work with Associations

Change-Leadership Essentials for Member-Based Organizations


Digital Transformation for Associations

A rapidly changing association environment demands transformation. Learn the keys to assessing your organization’s digital maturity and the steps to achieve effective change—on your terms.

Read Now
Association team members explore how to choose a headless CMS.


Buyer's Guide to Modern CMS

Moving to a new content management system presents teams with challenges that can stop your project before it even gets started. Learn how you can bypass technology gridlock and get your CMS project on a path to success.

Read Now
Modern SEO for Associations cover image


Modern SEO for Member-Based Organizations

Take a strategy-first approach to SEO and see organic traffic and qualified conversions measurably improve—now and over the long term.

Read Now

Where Do We Start?

We love helping B2B and member-based organizations bring their stories to life.

And we’d love to hear from you and learn about your needs and goals.

Tell Us About Your Project