Build a Better
Member Experience.
Get the technical marketing partner you need to adapt to accelerated change and demonstrate greater value for members.
Your association has a compelling mission. Gain the control you need to advance it.
More than ever, associations, nonprofits, and member-based organizations are competing for member mindshare, engagement, and revenue.
Even so, most organizations feel confident in their future and are keen to grow membership, support internal stakeholders, and increase the activities that support their missions.
Let’s turn disruptions into opportunities.
Refactored pairs discerning technology recommendations with results-oriented strategy and services to create transformative websites and digital solutions, member-focused content and UX, and value-driven branding and messaging that truly empower your teams.
Meet the Demands of Your Dynamic Environment with Confidence
Let us help you elevate your unique value, grow membership, and build sustainable revenue.
Bring Your Story to Life
Inspire members to see themselves as part of your mission with:
Member-centric storytelling
Authoritative, motivating content
Integrated community and learning
Natural opportunities for participation and growth
Enhance Online Experiences
Transform your digital presence with technology that:
Gives control to internal teams
Enables member self-service
Integrates tools and touchpoints
Propels agility and scalability
Create & Sustain Relationhips
Grow your impact with member-focused digital tactics that:
Elevate your authenticity and value
Invite engagement and conversions
Build trust and connection
Foster ongoing support for your mission
“Refactored’s guidance has been indispensable to ASNT as we modernize our website and technology systems. They have become a bridge between our teams, supporting our key stakeholders with specific expertise and resources. And they provide broad consulting across strategic needs, from IT systems to UX design to SEO. Their partnership has enabled us to consolidate our efforts into a coherent plan—and maintain momentum for our transformation.”
Garra Liming
Director of Marketing and Communication, ASNT
Every association is unique.
Every website journey starts with Discovery.
Are you ready for an association website that actually works for your teams and your members?
Get assurance that you’re heading in the right direction.
Our Website Discovery & Roadmap program delivers:
Alignment on business, member, and IT needs
Analysis of your site’s current and future states
Clear project scope, plan, and budget
Download and share our service brief to learn how our proven process will help you transform your digital presence—for the better.
Read the Website Discovery & Roadmap Brief
We’re a trusted technical marketing partner for leading member-based organizations.
When you look at our work, you’ll notice something important: We tend to have long-term relationships with our clients.
That’s because we deliver a different kind of agency experience—one that focuses on true partnership to build and sustain momentum.
See Examples of Our Work with Associations
Change-Leadership Essentials for Member-Based Organizations
Ebook
Digital Transformation for Associations
A rapidly changing association environment demands transformation. Learn the keys to assessing your organization’s digital maturity and the steps to achieve effective change—on your terms.
Read Now
Ebook
Buyer's Guide to Modern CMS
Moving to a new content management system presents teams with challenges that can stop your project before it even gets started. Learn how you can bypass technology gridlock and get your CMS project on a path to success.
Read Now
Ebook
Modern SEO for Member-Based Organizations
Take a strategy-first approach to SEO and see organic traffic and qualified conversions measurably improve—now and over the long term.
Read NowWhere Do We Start?
We love helping B2B and member-based organizations bring their stories to life.
And we’d love to hear from you and learn about your needs and goals.
Tell Us About Your Project