A Marketing Agency for Associations and Member-Based Organizations
Build a better member experience.
CU Service Network | Messaging
Audience-Based Marketing Strategy
Your association has a compelling mission.
We help you achieve it.
Over more than two decades, the experts at Refactored have helped dozens of member-based organizations grow, delight, and retain membership by creating exceptional member experiences.
Adapt to Accelerated Change in the Member Landscape
More than ever, you’re competing for member mindshare, engagement, and revenue. And you’re continually facing disruptive changes to your technology and marketing strategy.
Refactored helps you turn those disruptions into opportunities.
Elevate Mission & Value
Inspire members and stakeholders with:
Consistent, member-centric messaging
Cohesive storytelling across touchpoints
Content that educates, informs, and motivates
Integrated community connections for personal and professional growth
Opportunities for participation and leadership
Engage Key Audiences
Enhance the online experience with purposeful, integrated technology solutions that:
Synchronize marketing and member management teams
Enable member self-service
Provide consistency across touchpoints
Facilitate seamless workflows with backend business operations
Position your organization for agility, adaptation, and scalability
Create & Sustain Connection
Implement a unified strategy with a mix of member-focused digital tactics that:
Capture attention
Convey authenticity and authority in your space
Invite engagement and conversions
Build trust and connection
Foster deeper, ongoing support for your mission
“Refactored has been able to do more for us in two months than our other partners were able to do in a year. Their pragmatic approach, responsiveness to our requests, and guidance on marketing strategy has made them an invaluable resource for Investments & Wealth Institute.”
—Jamie Lewis, Director of Business Application Solutions, Investments & Wealth Institute
Meet the Demands of a Challenging and Dynamic Environment—with Confidence
For associations today, there is tremendous pressure to adapt and evolve in a highly dynamic environment.
In our free ebook, you’ll discover a practical approach to managing change, solving complex problems, and containing costs.
See how an integrated strategy enables member-based organizations to:
Tell a better story: Communicate your value to all audiences.
Build a better site: Create an integrated hub to empower member engagement.
Generate greater demand: Build awareness, educate prospects, and enable conversions.
Refactored can help you map a path forward.
We’re Committed to Supporting Your Mission—Without Ego
We do what we do to ensure your success.
When you look at our work, you’ll notice something important:
We tend to have long-term relationships with our clients.
That’s because we deliver a different kind of agency experience—one that focuses on true partnership to build and sustain momentum.
We Work Strategically
We develop and execute strategies based on deep industry understanding, audience research and insights, and recognition of the right channels and technologies to accomplish your goals.
We’re Results-Focused
We’re smart, we’re nimble, and we’re excited to confront complicated marketing challenges. Plus, we’re experts at leveraging the smallest details into some of the biggest gains.
We’re Dedicated to Transparency
We build relationships with your team so we can deliver superior work that consistently adds value year over year. Establishing deep trust enables us to elevate our clients’ marketing in unprecedented ways.
A Trusted Partner for Leading Member-Based Organizations and Nonprofits
Refactored is currently helping organizations like these—and many more—create engaging experiences that align brand, purpose, and the motivations of their target audience.
Where Do We Start?
We love helping B2B and member-based organizations bring their stories to life.
And we’d love to hear from you and learn about your needs and goals.
Tell Us About Your Project