About Refactored | An award winning digital agency

Our Commitment To You

At Refactored, we believe in marketing’s ability to drive business results and organizational change. We also believe an agency can be a powerful accelerator for building and supporting an effective internal marketing team – like yours.

We create and accelerate marketing momentum and help you achieve a larger vision for marketing’s impact overtime – so that you can generate the results that matter to you and your business.

Every team has a starting point and a vision for where they want to be and we look forward to helping you along that journey. We provide the outside perspective (what should be done), strategic guidance (craft strategy and sell to stakeholders), and the experience (capabilities and techniques) to elevate your internal practice and meet your goals over time.

You need help. We’re here for you. Let’s get going!

Meet Our Team

Rob Bean

Partner | Marketing Strategist

For over two decades, Rob has combined strategy, creativity, and technology to help brands engage their target audience and achieve significant returns on marketing investment.

I’m passionate about helping our clients build experiences that engage customers with their brand and have been working with global B2B organizations for over two decades making that happen. My objective in every engagement is to seek out the appropriate balance of message and technique while applying the right mix of strategy, creativity, and technology to achieve the results our clients seek. Today, effective marketing requires that you know what differentiates your brand and to tell a relevant story that motivates prospects into action. Let’s create something great together.

Kile Lindgren

Partner | Solutions Architect

Kile helps businesses build sustainable momentum by constructing scalable technology solutions to meet the unique objectives of B2B organizations.

My main objective with our technology solutions is to ensure that everything developed behind the scenes is built with integrity, scalability, and security in mind. Over my 18-year career, I have developed hundreds of extremely high-functioning websites and marketing programs for a diverse range of clients including InfinityQS, Rio Tinto Borates, Vail Resorts, NVIDIA, HP, MGMA, Scrum Alliance, Datalink, SleepImage, Comverge, and many others. I’m a passionate and curious consumer of new technology and always seek to achieve the ambitious results our clients demand. Let’s build something that moves your business forward.

Matt Fiore

Senior Account Strategist

Matt excels in transforming the problems and objectives of businesses into well-defined strategies which lead to clarity, growth, and momentum.

Having a strong advocate in your corner on the agency side is what makes your life easier and that’s what I strive to do every day. From helping you concept and think through UX and marketing strategy, to leading cross-functional teams through the design and development process, I’ll help you establish a collaborative working environment to help synthesize your goals with the right strategic and tactical solutions to ensure we’re engaging your customer. With over fourteen years of experience across digital marketing disciplines, I have developed a passion for helping organizations merge their business objectives with customer objectives to deliver digital experiences that get results. Let’s roll up our sleeves and get to work.

Alicia Beard

Senior Account Strategist

Alicia builds momentum for businesses through detailed collaboration, strategic planning, and an enthusiasm for creative problem solving to enhance marketing efforts and customer experiences.

You have a vision of where your marketing strategy needs to go but are unsure of the steps it takes to actually get there. That’s where the Refactored partnership and my expertise come in to assist, from ideation to creation to implementation and refinement. My passion is to pull from my diverse background and work cross-functionally with teams to develop strategies and tactics that not only elevate your marketing program and customer experience but ultimately help to transform your business. Drawing on more than 15 years of storytelling, digital communication, and account management, I differentiate brands through creativity and innovation. Let’s collaborate to make your brand thrive.

Levi Moe

Senior Account Strategist

Through purposeful dialogues, effective communications, and strategic marketing planning, Levi leverages his diversified expertise to build sustainable momentum for your organization.

I've been in your shoes. From owning my own business to managing multi-million-dollar media budgets, I have engaged with dozens of marketing and design agencies. I intimately understand budgets, deadlines, and priorities and how they all impact your bottom line. At Refactored, I leverage this insider knowledge as I guide our senior level team of developers, art directors, and content architects on your projects. Whether you need to refresh your brand, rebuild or optimize your website to maximize its effectiveness, design new cutting-edge product packaging, develop exciting ways to engage your customers or something more, I've led the charge on all of them. Let's discover how you want to evolve.

Dawn Cyr

Content Strategist | Senior Copywriter

Transforms complex, technical subject matter into relevant, actionable information that converts and engages customers through their full lifecycle.

Every company has a story—and more now than ever, organizations need to be able to engage prospects and customers in a way that makes them part of that story. For me, taking a customer-centric approach means turning highly technical and complex concepts into meaningful information that helps people identify their needs, learn about solutions, and see a clear path forward. When we create content that is personally relevant to your ideal customer, we invite conversions, conversations, and decisions that benefit you and your customer. We work closely with your team to help you bring those connections to life through well-crafted, integrated content programs. Let’s start telling your brand story with effectiveness and clarity.

Austin Schempp

Senior Copywriter

A passionate storyteller who makes a tangible impact on clients and their business goals by representing them authentically.

Content marketing is competitive. You need to capture your audience’s limited attention, provide valuable information, and drive them to act. That’s where I can help. My journalism and marketing background has helped me uncover what differentiates a company from others. I am passionate about discovering an organization’s distinguishing features then producing content that highlights them. Let’s create quality content together.

Chris Trumbo

Senior Copywriter

Drives results for B2B organizations by delivering contextualized messaging to fit an audience’s needs at the appropriate stage of the buying journey.

No matter how good a story is, it’s worthless unless it can be delivered to the right audience at the right time. As a content writer with nearly a decade of experience in digital strategy and execution across numerous verticals, I understand the critical nature of contextualizing a message to fit an audience’s specific needs. I am passionate about finding opportunities to improve customer experience through buying journeys and creating high-quality, engaging content that drives tangible results. Let’s set you apart from your competition.

Erica McCary

Art Director

Erica seeks to understand the unique needs of clients before crafting insight-driven design solutions in brand development and digital experiences.

My mission is simple: discover why your brand matters, then bring it to life. And over the course of 14+ years, I’ve been fortunate to do that in a variety of industries. With our team at Refactored, I work directly with clients to understand their pain points and their audience needs. My background in brand development and user-experience design has helped to bring about impactful, insight-driven brand communications and thoughtful, user-centric digital experiences.

Conner Ahnen

Art Director

Conner excels in cultivating user engagement through intentional and data-driven decision-making in design to solve the practical problems facing clients.

For 8 years, I’ve had the pleasure of solving my client’s problems through strategy and design. Whether is a ketchup bottle, or a set of banner images, I strive to create designs that drive engagement, excitement, and help evolve the brands I work for. My background started in User Experience, but when I shifted into print and packaging 6 years ago, that’s when the passion was re-ignited for strategic design. Creating meaningful change within a brand, or driving new products to a successful launch is where we can reach our goals, together.

Jacob O'Reilly

Web Developer

Dedicated to providing customized development services to deliver world-class results that meet the specific objectives of clients.

Technology is changing constantly, so organizations need partners who can help them keep up by delivering relevant, modern solutions. I have honed my experience delivering web and hybrid mobile solutions with technologies like C# and Angular and enjoy the challenge and excitement of building intelligent apps with Microsoft’s Azure Cognitive Services. I’m eager to expand my experience as we work together to produce the high-quality solutions our clients are looking for. Let’s take your marketing technology in a fresh direction.

Tim Charlesworth

Web Developer

Adept in a multitude of programming languages and frameworks, Tim develops technological solutions distinguished by their quality and efficiency.

A properly functioning website is critical for converting visitors to clients and customers. I have spent time learning many programming languages and frameworks including C#, Ruby, Angular and React to sharpen my ability to construct fast and responsive websites with the Refactored team. My goal is to use strategic and effective code practices to deliver quality technological solutions for every project. Let's turn your website from a dream to a centerpiece in today’s online world.

Spencer Flores

Web Developer

A lifelong learner of new technology, Spencer is a self-starting programmer with a well-rounded set of strengths on which clients can rely.

There are many ways to create a website or online presence these days. With shifting technologies, it can be difficult to find a perfect solution that solves all your online needs. With my experience as a Developer, I can help bridge that gap and deliver a custom solution that works for you. I’m passionate about finding solutions that works while not breaking the bank. I am constantly learning new technologies and pushing myself to not only keep up with today’s everchanging technology but to bring that technology to you. Let’s build something together.

Community Involvement

Committed to our community

Giving back is an important way we partner with the communities we serve. We’re honored to recognize and support the work of organizations who advocate for the needs and growth of children, bring the performing arts to life, and deliver impactful solutions to the community through education, compassion, and understanding.

We invite you to learn a bit about each of the organizations we proudly support.

Learn more