To Transform Your Sales Process, Personalize Customer Experience

To Transform Your Sales Process, Personalize Customer Experience

Adopting a content personalization strategy can provide big benefits for your sales team—and not just because prospects want customized messages.

Marketing Leadership: Changing the Dynamic in Your B2B Organization

Marketing Leadership: Changing the Dynamic in Your B2B Organization

Today, B2B marketers have unprecedented opportunities to take the lead in our organizations. Advanced marketing technologies and strategies, along with supportive partnerships, enable us to drive organizational change, growth, and success.

Demand Gen and ABM: Foundational Concepts for Delivering Marketing ROI

Demand Gen and ABM: Foundational Concepts for Delivering Marketing ROI

At his recent BMA workshop, customer experience strategist Carlos Hidalgo walked participants through a process of rethinking how we connect our marketing messages to our target audiences—and how we connect those efforts to revenue.

5 Things Your Free CMS Can’t Do

5 Things Your Free CMS Can’t Do

When choosing a digital content management system, consider carefully what your site visitors and users really need. Missing capabilities can quickly increase your costs as you struggle to fit all the pieces together.

3 Incredibly Simple Ways Chatbots Can Improve Customer Experience on Your Website

3 Incredibly Simple Ways Chatbots Can Improve Customer Experience on Your Website

The Age of Robots isn’t on the way; it’s already here. Chatbots are one way to apply artificial intelligence (AI) and machine learning to enhance marketing efforts, increase customer engagement and satisfaction, and support sales. Are you using them to your advantage?

3 Buyer Persona Traits You Need to Pay Attention To

3 Buyer Persona Traits You Need to Pay Attention To

If you have detailed buyer personas that identify your primary B2B decision makers and those who influence them, you’re on the right track. But in a complex B2B buying cycle, you need to go deeper.

3 Ways to Optimize Content Management

3 Ways to Optimize Content Management

Choose the content management system that works for you now—and offers flexibility for the future.

How to Create a Content Marketing Strategy for B2B Buying Teams

How to Create a Content Marketing Strategy for B2B Buying Teams

Great content speaks to your ideal customer. But what about content that must address multiple decision makers—or prospects that fill multiple roles—at once?
 

Marketing Content Reboot: Getting Granular with Headless CMS

Marketing Content Reboot: Getting Granular with Headless CMS

New website content management systems are not just changing the way users experience your content; they are completely changing the way marketing teams think about content development.

CompassABM Takes Home Silver Stevie® Award for New Marketing Solution

CompassABM Takes Home Silver Stevie® Award for New Marketing Solution

Winning business is so much easier with a personal connection. Refactored’s account-based marketing platform, CompassABM, was recognized for the value it brings to B2B organizations by enabling automatic IP-based account identification, website personalization, and prospect tracking—at scale.