A major initiative to help customers affected by COVID-19 forms a strong foundation for new client and partner relationships.
In early 2020, InfinityQS launched a major initiative to help manufacturers affected by COVID-19: they made their quality management software, Enact, available for free to new customers for three months. Manufacturers were heavily impacted by the pandemic and needed to adapt quickly to dramatic changes in operations, including remote and distanced work. Enact is cloud-based software that gives users the ability to automate many functions and control them remotely. Using Enact, processes that had previously required on-site workers to manage on-premises systems could now be monitored and managed remotely. However, InfinityQS knew timing was critical; they needed to get word out quickly to benefit customers when they needed it most.